Shipping Policy

Thank you for shopping with San Diego Coffee Roasters! We take pride in roasting our coffee fresh to order and carefully preparing every shipment to ensure you receive the highest quality product possible.

Order Processing

Most orders are roasted, packaged, and shipped within 1–3 business days after your order is placed.

Orders are processed Monday through Friday, excluding weekends and major holidays.

During periods of high order volume, holidays, promotions, or planned roasting breaks, processing times may be slightly longer. Any significant delays will be communicated on our website or by email.

Shipping Methods

We currently ship throughout the United States using trusted shipping carriers such as USPS and UPS.

Shipping options and rates are calculated at checkout based on your shipping address and selected delivery method.

Local Pickup

We are pleased to offer free local pickup for customers who prefer to collect their orders in person.

Pickup Location:
San Diego Coffee Roasters
6785 Central Ave
Lemon Grove, CA 91945

Please allow up to 24 hours for your order to be roasted, prepared, and ready for pickup. You will receive an email notification when your order is ready.

Please do not come to the pickup location until you have received your pickup confirmation.

If you need your order sooner, please contact us before placing your order. While we cannot guarantee same-day pickup, we will do our best to accommodate your request whenever possible.

Delivery Estimates

Once your order has shipped, estimated delivery times are generally:

• Standard Shipping: 2–7 business days
• Expedited Shipping (when available): 1–3 business days

Please note that delivery estimates are provided by the shipping carrier and are not guaranteed.

Order Tracking

As soon as your order ships, you will receive a shipping confirmation email containing your tracking number.

Please allow up to 24 hours for tracking information to become active.

Fresh Roasted Coffee

Our coffee is roasted in small batches to maximize freshness. Because each order is prepared specifically for you, processing may take slightly longer than stores that ship pre-packaged inventory.

We believe the extra care is worth the wait.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

San Diego Coffee Roasters is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided at checkout.

If an order is returned due to an incorrect address, additional shipping charges may apply before the order can be resent.

Lost, Delayed, or Damaged Packages

Once a package has been accepted by the shipping carrier, delivery is under the carrier's control.

If your package is:

• Lost in transit
• Arrives significantly damaged
• Appears to be missing items

please contact us within 7 days of the expected delivery date. We will gladly work with the shipping carrier to help resolve the issue as quickly as possible.

Shipping Delays

Occasionally, weather conditions, holidays, natural disasters, or carrier disruptions may delay delivery.

While we cannot guarantee carrier transit times, we will always do our best to assist if shipping issues arise.

International Shipping

At this time, San Diego Coffee Roasters ships only within the United States.

If international shipping becomes available in the future, this policy will be updated accordingly.

Questions

If you have any questions regarding your order or shipping, please contact us through our Contact page or email us at sandiegocoffeeroasters@outlook.com. We're always happy to help!