Return and Refund Policy

 San Diego Coffee Roasters – Return & Refund Policy

Last Updated: January 16, 2026

At San Diego Coffee Roasters, we take pride in delivering high-quality, small-batch artisan coffee to your door. We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please read our return and refund policy below.

1. Returns

Returns are accepted within 14 days of the delivery date.

Coffee must be unused and in its original packaging.

To request a return, please contact us at:

Email: sandiegocoffeeroasters@outlook.com

Phone: 619-402-9169

2. Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund.

Refunds will be issued to the original payment method within 7–10 business days after approval.

Shipping fees are non-refundable, unless the return is due to a defective or incorrect product.

3. Exchanges

We do not currently offer direct product exchanges.

If you received a defective or incorrect item, please contact us immediately for assistance.

4. Defective or Incorrect Items

If your order arrives damaged, defective, or incorrect, please notify us within 7 days of delivery.

We will provide a full refund or replacement, including any shipping fees.

5. Shipping Returns

Customers are responsible for return shipping costs, unless the item is defective or incorrect.

We recommend using a trackable shipping service to ensure your return is received.

6. Contact Us

For any questions about returns or refunds, please contact our customer service team:

Email: sandiegocoffeeroasters@outlook.com

Phone: 619-402-9169

We aim to respond within 24–48 hours on business days.